ONGOING RECRUITMENT FOR THE POST OF A CUSTOMER ASSISTANT AT MARKS AND SPENCER, LONDON

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At Marks and Spencer, We’re identified for offering our prospects with glorious providers. As a buyer assistant, you’re the pleasant face of our model in retailer. You’ll be part of our on-boarding workforce by dealing with buyer inquiries and discover precisely what they got here in for. You’re count on to deal with correspondence, and refer prospects to different departments when obligatory,

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RESPONSIBILITIES

  • Speaking immediately with all kinds of shoppers and personalities and guaranteeing excellent experiences to drive excessive ranges of repeat enterprise.
  • Assessing buyer queries, considerations, and wishes and offering well timed {and professional} responses for max buyer satisfaction.
  • Balancing a number of duties inside fast-paced, deadline-driven, and customer-facing environments.
  • Guarantee buyer orders are met on time.
  • Work together with prospects to know their necessities and wishes.
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QUALITIES AND REQUIREMENTS

  • Having the ability to work underneath stress with out dropping their calm
  • Drawback-solving orientation
  • An approachable method

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